Coaching to Solutions sample
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Are you a HR Manager or Training and Development specialist who wants to develop your managers to coach, and needs good quality materials that you can deliver internally? Are you a coach who wants to work in the corporate market as a developer of coaches?
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The shelves of career planning books in the self help section of bookshops, present a paradox. Most successful people I have coached would claim that they have never planned their career. Those who claim that they planned their career, then point to some disjuncture which threw the plan off course. Or even worse, they say that following the plan stopped them assessing whether they wanted what they were creating. They achieved their goal and than asked themselves ‘Is that it?’. Yet at the same time, we are encouraged to believe that planning is the key to success.
approach. As Charles Handy, once said of the ten year career plan that he should head up a company division in an African country, presented to him by Shell as a young trainee. ‘Ten years on, the role did not exist, the division did not exist, and the country did not exist’. The danger of the career plan is that it exists carved in stone, unconnected to what is changing both around and within the individual.
Scenario Awareness
Scenario awareness is the ability to lift your thinking beyond the immediate demands of your role, and the current state of play in your organisation, and to look ahead to see what is coming into view that could impact on how your organisation operates. It demands an openness to look not just at the current business climate, but to consider what broader trends could impact on how your business operates, and what that could mean for opportunities. It is the difference between seeing the future as an incremental advance on the present, where it is the success of your current strategy which will shape your career opportunities, and a willingness to consider ‘What if . . .? By posing the ‘what if . . .? question, both the unlikelihood of the future being a mere extension of the past, and the possibility of new career options opens up.
Skills Currency
A follow on from scenario awareness is an openness to looking at the currency of your skill set against the emerging environment. It is obvious that change has removed many roles which once provided paid employment. From the disappearance of the bus conductor to the death of the tea lady; but we are often less attuned to the shifts in business focus or the demands of a new role which mean that our currency exchange rate is re-evaluated. We become attached to particular skills because they bring personal satisfaction, but risk losing sight of when their value is declining in our particular context. Those who are skilled career navigators regularly assess their currency rate, and if it is decline, they either look for another place where those skills are still needed, or they are willing to shed skills and acquire those which have greater currency.
Self Management
Self management is about understanding your self, and in particular understanding your own strengths. Those who are successful in their careers are able to identify what it is that they do particularly well, and even more important they know where to focus that strength. They are able to differentiate between what they can do – which may be many things, and what they do that makes the most impact. They think more widely than organisational competences to identify what is their ‘core competence’ ie those things which differentiate them. It may be being able to keep people motivated when the going is tough. It could be giving staff a sense of self belief that enables them to do more than they believe possible. It may be being ‘bloody minded’ and able to keep pushing once they believe in an outcome. Whatever it is, it probably doesn’t appear in a competency profile. Once individuals know what their real strengths are, they are able to find those situations in which their strengths are essential to success.
Magnetic Marketing
Knowing that self marketing is an aspect of creating a career does not make it any more comfortable for many people. They hold in their head an image of self promoters who network furiously, manage upwards and claim credit for anything they can put their name to. This push model of self marketing has successes, but it equally evokes resistance. A look at those who are skilled career managers is that their marketing is based on pulling people towards them, so that they want to buy what they have to offer. How they do that is by listening closely to what the other person needs and wants, and by showing what they have to offer that is relevant to their need, rather than by shouting their own virtues. They create a positive word of mouth that does their marketing for them, rather than having to expend energy on selling the message. What they do spend their energy on is building meaningful relationships with people, and in doing good work.
So if you are reading this as someone who wants to manage their own career more effectively – ask yourself these questions:
Scenario Awareness
What scenarios can I imagine for the sector/organisation I am part
Skills Currency
How strong is my currency right now?
What would add to my currency strength?
Self Management
What with no due modesty are my real strengths?
What situations are they right for?
Magnetic Marketing
How can I better understand their needs, so that I can signal
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The term talent management has become an HR hot phrase. The idea of being able to both identify and then manage the performance and motivation of the most business critical is alluring – but it is also fraught with dangers. It suggests that talent only resides with some individuals – which has implications for the motivation of the majority who are not identified talent. The common practice of identifying talent on a regular basis, allows for talent one year becoming untalented the next. It has the feel of reality show winners, whose short period in the spotlight is followed by a rapid disappearance into anonymity. Conversely, talent in whatever area: music, sport, film or business resists being managed. Knowing the value of one’s talent also means seeing it as something which they own and control. It is why Andy Murray discards tennis coaches with regularity, and musicians often engage in acrimonious battles with record companies who look to take control of their talent for business profit. Talent cannot be owned by an organisation, but organisations have an investment in ensuring that the talent it has access to has the conditions it requires to deliver the business performance it wants.
The UK CIPD has defined performance as ability + motivation + opportunity. This definition highlights the importance of organisations recognising ability, providing opportunities for its application. Equally, it highlights the value in understanding and working with individual motivations. Jane Yarnall in her book ‘Strategic Career Management: Developing Your Talent’ (Butterworth Heinemann) has identified that the in the management of talent, there has been a pendulum swing in the last 20 years. It has swung from organisational control as exemplified in planned fast track development programmes; to individual control as embodied in the Me plc manage your own career model. The need she argues is to allow the pendulum to settle at a point where there is a partnership approach.
A partnership approach means that the high identification of high potential, high performing individuals is not enough. The 9 box model which has become the common starting point of talent identification, too often becomes its end point. The organisation now knows who it views as having most potential (though the individuals may be unaware of their status), but what happens next has often been given scant attention. This is the point at which individuals need to be actively involved in discussing what this means both for them and for the organisation. Releasing talent for business benefit requires organisations to understand individuals in their totality (or as much of that as they want to bring to work), as much as it requires identifying potential successors for business critical roles.
If the term ‘talent management’ is not to be quickly consigned to Room 101 of management fads, it requires a parallel focus on the ‘how’ of managing ability, alongside the ‘what’ of designing a process to identify future leaders.
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